Quote:
Originally Posted by Ironhorse
Speaking of Shaw, has anyone ever spontaneously "lost" a bunch of digital channels that you're supposed to be subscribed to?
Happend to me yesterday, all of a sudden some of the channels now show a "subscription needed" message. Shaw support claims they don't know what is going on, can't talk to the box and scheduled a tech for next week(!).
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That happened to me a couple of weeks ago. I called up Shaw, and it was resolved over the phone. They had to reset my box, so I lost all of my favourite channel settings. Not a big deal. I was actually impressed with how quick it was resolved, since I called late at night (after 11PM) and I was not put on hold.
James.