Quote:
Originally Posted by Hevishot
After your KHS estimate is done you can take it wherever you want to have the vehicle repaired. You do not have to take it back to KHS or anybody else TD is funneling their work through. They kickback a percentage to TD for the work. If your vehicle goes there for PDR repair and ends up having to go to a bodyshop because its too damaged make sure you find out what shop is repairing your vehicle conventionally so in the future if you have issues you know who to go back on.
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My issue is I couldn't take it to whomever I want. My estimate said it was going to be paintless dent repair. As a result I didn't see any reason why I shouldn't leave it at KHS because they are experts in that field. When I called back to see the status of my car (they never once contacted me), they told me it was at a bodyshop. Had I known it was going to a bodyshop, I would have had it taken to my preferred shop that I've used before. That is what has me irked. I've been through this before.
My buddy works in insurance and tells me they have to send it to a shop on TD's list and not to worry, so I'm sure it will be fine though.