I just thought I'd follow up here with my experiences with Rogers Rent All. I have to say I was thoroughly impressed with every aspect of the rental. Great customer service, and good product. They really know their stuff, the took the time to explain anything I wanted to know, and got back to me exactly when they said they would. For example, the delivery was scheduled between 3-6pm. I asked if they could call when they were leaving so I would know if I had to leave work early or not. Yep, got the call at 2:30 that they were loading it up, and would be there in 45 minutes.
It is so rare to find such good customer service any more, and these guys just excelled. I had to rent a post hole auger, and even though they are further away than other places, I am picking it up from them as well. Both from the service level, but also because I could make a reservation yesterday to pick up today. Most other places wouldn't do that.
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