Azure I think you are basing how you do your work different than how most builders are. I also do high end customs homes as a professional painter and know every home owner by name for the last couple years but that's because we only do about 10 homes a year. Back when we were doing 20 houses a month it would be impossible to meet every owner. And nobody would be willing to pay me for those meetings so I likely would not take time out of my schedule to meet someone who wouldn't even understand the basics of painting.
Custom home builds are a completely different ball game. You HAVE to meet the homeowner because you're literally in his house for 30-45 days.
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