Quote:
Originally Posted by PepsiFree
In agreement with those that posted above me, I don't think it's appropriate to take out your frustrations with your wife's health on a teenager.
They just made your coffee wrong. The higher stakes placed on it are a risk that you and your wife hold the responsibility for. It's sad that you felt right in "lighting them up".
My mom is deathly allergic to shellfish. She doesn't order dishes made with shellfish and ask them to hold them shellfish. She orders something else. (Sorry, all off topic as to cab drivers but on topic in terms of treating people in the service industry with human decency).
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I really don't want to derail this thread any more either (seems excessively self-indulgent, even for me)... but I don't agree. If Starbucks offers a full line-up of decaf drinks, then I don't accept any true contributory negligence on my part. Is it stupid to go? Probably. But if there is a money for product/service transaction, then I would expect what I paid for. I don't accept the "I was asking for it by being there" argument.
Furthermore, the suggestion that being a teenager somehow elevates you above consequences is strange. We all have deal with consequences for our actions (I'm sure some of us can be sued right through limited liability corps if we screwed up bad enough). I guess I really could have handled it differently by speaking softly to someone higher up in the chain of command. Is that decent-er? The actual consequence may have been even heavier than a red-faced customer telling the teen to wake up.