I don't think I have anything worthwhile to help, but as a related story, one of my friends dad is getting ####ed by insurance companies as well for his cancer treatment for something similar to this. There are lots of stories like this in the USA...
Best of luck, insurance companies down here are scum bags.
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"With a coach and a player, sometimes there's just so much respect there that it's boils over"
-Taylor Hall
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