I'm confused here. So he initiated a chargeback with his CC company?
You can challenge the chargeback and attempt to prove he made the charge with Visa/Mastercard.
They may rule against you but any merchant can challenge a chargeback.
If they have told you that you can't contest/rules against you, there is nothing you can do.
Last edited by Jason14h; 06-01-2015 at 03:39 PM.
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