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Old 05-13-2015, 12:21 PM   #1136
MickMcGeough
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Join Date: Oct 2002
Location: Calgary
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Quote:
Originally Posted by BigNumbers View Post
With Telus beginning to charge for overages come July 1 in Calgary, what other options do we Calgarians have for internet?

a 250GB cap is ridiculous in this day and age - as is the $15/month additional charge you can agree to, to get unlimited service.
Here's the fix:

1. Call Telus.
2. Wait on hold.
3. Wait for a few minutes more, or considerably longer.
4. Tell whoever you talk to that you're cancelling on account of the data cap.
5. Tell them yes, you're aware other companies have data caps too, thank you, please just send me to your cancellation people.
6. Wait on hold.
7. Tell whoever you talk to that you're cancelling on account of the data cap.
8. Tell them yes, you're aware other companies have data caps too, thank you, please just cancel my account.

At this point, if you've been a customer for any length of time, they'll probably just offer you unlimited data for free (at least for 6 months). It worked for me and about a half dozen colleagues of mine.
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