Quote:
Originally Posted by octothorp
But I realize that rules need to be made to account for the worst-behaved of kids, not the best.
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Which is fine if they'd communicated the rule in that way I doubt there'd be such an issue, but to go on about child abductions and calling the guy a bad parent multiple times, that's horrible on both the security guy and the store manager. Customer service is where you make people feel ok even if you can't help them, not belittle them.
If that's a policy then it needs to be clearly posted, moreso for a LEGO store.
Though I doubt the veracity because LEGO is never spelled correctly
