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Originally Posted by something
The police should provide you with his name. You will have to contact them. Unfortunately there is not much recourse here to my knowledge. You can always file a claim and "sue" for what he took from you, but you can't squeeze water from a rock, so to speak. It won't be hard to make your case, but gaining compliance from this dirtbag will be uncertain, at best. Again, contact the police. They may have some other form of recourse available to you (though for this sort of thing, unlikely).
At this point the best thing is to think about how to protect yourself in the future. Buying tickets is always a bit of a concern, especially if they aren't hardcopy. Even if they are, there is still a large amount of counterfeits out there for a variety of events. Just be careful going forward.
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Do hard tickets provide any more protection than soft copies these days? As soon as someone prints a soft copy or transfers to someone, the hard tickets become worthless.
Buying through the electronic exchanges is probably the only decently secure option these days.