I am a tax accountant!
I guess my point was most people don't understand their personal taxes well enough to determine if their accountant is actually technically good at what they do or not. If the accountant is personable and confident, people tend to like and believe them, regardless if the information is technically strong or correct.
Sort of like a dentist. I have no idea if what he is doing is good or not, but I like his office because he's a nice guy and they seem to have up-to-date equipment.
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