Just to clarify- does she own a condo herself, is she renting a regular apartment, or is she renting a place from one of the condo owners? (If those distinctions make sense.)
I ask because there should be something in the condo by-laws or lease if it's the first two. If it's the last one odds are the person she rents from may not have put it on the lease.
Also, how many units are in the building? It's just I find it hard to believe that out of let's say 30 units, it has never happened before that somebody lost a key.
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