The one that I go to once in a while at Market Mall, I can see why they are having issues, the quality of their clothing compared to the price doesn't match, they either need to increase the quality or reduce prices. I would rather spend a bit more at sears and have Jeans last 2 years then maybe 6 months if I'm lucky. They also up until recently had a severe lack of staff, lack of stock, lack of selection or consistent selection. This all somehow in a massive store. Add in their reward system which forces you to bank with them. Add in their horrible website that I am not able to search for items, plus massive popup asking me to sign up at the start.
For them saying no realistic scenario for profitability, listen to your customers these complaints have been their from many customers the entire time.
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