Quote:
Originally Posted by MrSector9
This is not necessarily true, Also be sure to have this in writing when you buy it as the auger is a wear item and most manufacturers will not replace this at no cost to the customer.
If you have an extended service plan then it may be covered depending on where it was purchased this is why it is important to have it in writing an understand exactly what it says, this is what the Sears service plan used to do however they stopped covering them 5 years ago. Seems Lowes still cover that so that is a good thing.
Places will just replace them to keep customers happy but this is not a warranty/extended warranty repair.
This is just incase people shop elsewhere they need to make sure they have all the proper documentation and information because alot of employees at a big box store are not adequatly trained in warranty procedures and will "tell the customer what they want to hear" or to try to sell them extended warranty which is completely different from an extended service plan.
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Sorry, I was only talking about Lowe's.