Quote:
Originally Posted by Wormius
The thing is though, what will get noticed? Raging at frontline staff and their response to it, or a letter writing campaign to the heads of Air Canada and Westjet? Maybe this isn't the nicest tactic to try to achieve results, but is the other route really going to be any more fruitful?
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That's the thing. No amount of letter writing, flight-attendant raging, or moaning, etc. is going to change the policy. Both airlines know that the alternatives to air travel are dreadful or non-existent, and they don't have any competitors to challenge them, so everyone is going to have to deal with it. Which makes venting at front line staff even more unnecessary.