Quote:
Originally Posted by Slava
Well here's the thing: that guy you berate on the front-lines didn't sow anything. He just happens to work for the airline and has to comply with their policies or find himself out of work.
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No different than anyone else with a job. If I get upset at the amount of grief I get I can always find a way to deal with it (talk to my employer, quit, etc etc).
I should point out I fly 50-60 segments a year, and I don't berate anyone, ever. I prepare myself properly and know EXACTLY what to expect from check in to departure.
My whole point is that I don't feel sorry for the airline employees when someone gets upset because of the rules the airline imposes. I don't blame the passenger who has a questionable carry on, I blame the airline for creating the situation. I get mad at the airline for creating longer lineups while they "police" the carry on size. I get mad at the airline when my flight gets delayed because there is no overhead space. I get mad at the airline when I see a mom struggle with a stroller, carry-ons, and kids trying to get it all on board because the luggage fees are outrageous.
IMO people need to focus on who is creating the problem, and it's not the passengers. We're all trying to work within the "rules", and when it causes issues I blame the airlines. That includes the flight attendants. Sorry, but they work there too.