Quote:
Originally Posted by Bigtime
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*sigh*, I guess Westjet was just a little too good for too long, just a matter of time before they start nickel & diming like this. The "econo/flex/plus" was the beginning of the end of their "it's all first class!" mantra.
Not sure I buy their "1 in 5 customers" argument either, but I'm not in the airline business.