Quote:
Originally Posted by flamesfan6
It has probably been answered, but where do you get the waybill #, trying to use the tracking number is not working. thanks
edit - might just be trying to do it too soon...
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Yeah, i had that issue too, I was trying to pay it too soon. Waybill is found when you track you product.
Sign up for the email notifications so that you know when it hits customs, that's when you should try to pay it.
Also make sure you the Canadian site for the DHL to pay the brokerage and customs, if you use the american side, it will not find your waybill #.
I had that issue this morning too