[GoinAllTheWay]

Nope, card is at 1Gig. My main reason for posing this question is to see if someone more experienced than I would tend to agree with the guy. I know it's not easy to shed light on a situation without a) being in front of the machine and/or b) familiar with the program in question.

Personally, I don't get the feeling that this has anything to do with the computer or networking equipment. I've transferred a 500meg file from the server to my local drive on the machine in question and it took about as long as I would expect, done in less than 30 secs.

The support guy suggested it try to do the same from another machine and see how the speeds compare. I don't get the point as this one did it as fast as I would expect it too. He also suggested that I try to do the policy merging at the server directly. Predictably, it was much faster.

I agree with him in one respect, the issue clearly lies in this new machine. I don't, however, agree with him that it's an issue with the computer or equipment. Instead there is an issue with the program in question.

I could tell he was stumped. He had no idea what the problem was but seemed hell bent on blaming anything but his product.

He did connect to both my machine and the server to look around. I watched him. All he did was check the shortcut paths, looked at the size of a couple of the databases and then looked at the CPU and RAM performance on both machines, neither was even close to saturated.