If you have GPS issues, try toggling Airplane mode or rebooting your phone.
As for your other concerns:
- You can submit new portals in your area. This takes a month or 3 though.
- At lower levels, you should just hack portals, get the keys needed to link and field. You wont be able to attack effectively until level 4 or so. At level 6, you can take down most portals. If you are fielding, you should be able to get level 4 in a few hours of play time.
- Talk with existing players in COMM or join your faction hangout. These players will very likely be able to help you with your gear, strategy and come take out those high level portals so you can make headway.
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"Wake up, Luigi! The only time plumbers sleep on the job is when we're working by the hour."
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