And I mean they literally pull this kind of crap at any given moment, not just when you're trying to cancel. I've been on the phone with Shaw for technical support and the guy tries to get me to upgrade to a new box because it has "fewer issues" (and costs an extra $12 a month). It's absurd.
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"Think I'm gonna be the scapegoat for the whole damn machine? Sheeee......."
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