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Old 07-15-2014, 06:51 AM   #2
fatso
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Man, that is brutal.

My spouse was a Comcast subscriber for about 5 years a while back and I lived her with her for one of those. I remember Comcast's service being pretty terrible, but nothing like this. It was always very difficult to connect with someone, you could never get what you were asking for, etc. I'm sure service reps are pushed to not let subscribers cancel their services, but I can't believe this kind of extreme behaviour is encouraged.

Side note, kudos to the subscriber for not blowing up on the rep.
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