Quote:
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While we can’t yet be certain who the driver of this Tacoma is, we have a strong suspicion it’s a gentleman who came in recently with an off-warranty Tacoma seeking service. This is the response our service manager wrote to him when he sent an ominously threatening email of complaint after his visit:
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Wait, so does that mean they have a bunch of people driving that make/model/colour who are pissed off enough that the dealership thinks they might have done this? If you have that many customers who are enraged, maybe you're doing something wrong...