Quote:
Originally Posted by Huntingwhale
Trying to use the Safeway gas station with the new format. Wow a BS ordeal. Having to go inside to get my discout, which the cashier gave me in change? F that. You just lost out on your best customer Safeway. Which ever board executive came up with this idea should be beaten with a billy club.
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And actually, I have to say, this line specifically has always bothered me quite a bit. It's primarily for two reasons.
A. Sorry man, chances are, you're definitely not. I've never heard someone say that and ACTUALLY be a "best customer." They're usually unrecognisable.
B. Every move that has the potential to turn some people off usually has a much higher upside when undertaken by successful companies. They might lose you, but they're probably making way more money anyways, so whatever.
Not that you should keep shopping there if you're unhappy, but the whole "take that! Retailer!" schtick is really only something customers use to make themselves feel better.