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Old 05-21-2014, 05:33 PM   #3950
habernac
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Join Date: Oct 2001
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Quote:
Originally Posted by GGG View Post
Emails suck though. To me they should be purely used for the documentation of information that has already been discussed through a proper form of comunication.

I do agree that users are probably the issue in most IT situations.
I need emails because I can't paste an oral approval in a ticket. Most of my stuff requires approvals.
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