Quote:
Originally Posted by habernac
Works both ways. My emails are clear and concise. Some people can't be bothered to reply in a timely manner, we have 3000+ clients to deal with, we'll move on to the next client.
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Emails suck though. To me they should be purely used for the documentation of information that has already been discussed through a proper form of comunication.
I do agree that users are probably the issue in most IT situations.