I have not been trying to argue that Realtors do not provide an effective service, and I think that the second Realtor I worked with was vary good.
All of that being said even having a good, experienced, smart, and hard working Realtor.
I personally did not find the experience of working with a Realtor vary helpful when purchasing. As somebody who likes to be more involved when I am spending 5x my annual income, I felt at times he just got in my way or that he thought I was stepping on his toes.
When selling a house, I found working with a Realtor vary helpful. But when I compare the cost to other professional services like lawyers or accountants, they are vary vary vary expensive. And with far smaller barriers to get into that industry, it just doesn't make sense.
All of that being said. I try to be fair to the individuals, by acknowledging that they are not all making $800,000/year for a job that is vary demanding, but not extremely challenging. They are in an industry with systemic problems that they probably struggle with too.
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