Ya, theres a reason why Venice is one of the most visited cities in europe- it is a great place to visit, but will obviously have some critics because of the crowds, smell, prices, and heat.
What I will say is that you probably dont need much time in Venice- one night, possibly two is more than enough. It is insanely busy in July and August and very hot as well. Going in June or September makes a big difference in both these areas. Have been there in both June and August, and the former was much more pleasant.
Dubrovnik is a nice alternative to venice if you have a change of heart, although I still would recommend Venice first to someone that hasn't been to either.
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