The following conversation just ground my gears.
Co-worker: I wish we could go with paperless receipts but the clients need a copy
Me: The clients still need a paper copy.
CW: Yeah, I wish I knew how the other branch got away with it. They don't print them out anymore.
Me: Do you actually mail the receipt to the client?
CW: Yeah
Me: To bad you can't use email.
CW: I do
Me: Wait, you print it out and then scan it to send?
CW: Yes
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