Quote:
Originally Posted by Rathji
I could, but it messes up other bill payment schedules, so to avoid this, I arranged to make 2 payments every month, which they agreed to.
However, they call me every month to complain that I didn't make the payment every 2 weeks, but instead make it twice a month like we arranged. The explanation I finally got today was their system calls me automatically because I didn't make a payment every 2 weeks. Furthermore, their system will only accept payments every 2 weeks or it will robo call me.
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Tell them you'll pay it on your own and set it up through the bank to do it automatically instead. The student loan people never had a direct debit from my account, I just paid it whenever and they were fine with that. So have them remove it completely and set it up through your bank instead.
