Quote:
Originally Posted by Wormius
^^ Couldn't you have them arrange for a full monthly payment after the 15th of each month when your account has enough funds? Or are they just being difficult about it?
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I could, but it messes up other bill payment schedules, so to avoid this, I arranged to make 2 payments every month, which they agreed to.
However, they call me every month to complain that I didn't make the payment every 2 weeks, but instead make it twice a month like we arranged. The explanation I finally got today was their system calls me automatically because I didn't make a payment every 2 weeks. Furthermore, their system will only accept payments every 2 weeks or it will robo call me.