I'll normally do 10-20% on a bill, depending on the type of service. If I sit down for dinner and only need my meal and one drink refill brought to me I'll do 10%. However if I'm sitting at a pub for multiple hours and have had numerous drinks I'm happy to leave a bigger tip. More service needed = bigger tip.
I have 5+ on my facebook who constantly complain about their jobs in the service industry and tips. All of them I know for a fact make more than 50k a year in tips and they probably pay tax on a fraction of it. When waiters start reporting their tips as taxable income I'll have more sympathy for them not getting tipped enough.
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