Quote:
"I think people really do believe that is the standard — that it's 10 per cent gratuity," said Christy Denton, owner of Cranberries Spa in Vancouver. She says clients often ask her how much they should tip.
"I will tell them it's really 15 to 20 per cent."
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Absolutely hilarious. A spa moaning and complaining about tipping.
edit- A quick scan of google reveals that spas actually do expect tips close to 20%. Really??