Quote:
Originally Posted by Maritime Q-Scout
I would like to know the terms and conditions.
But given the information in the thread the OP should be upset.
If I sold you an item and told you that the return policy was 90 days with a receipt. If you can in 31 days later to return and I said "no can do, we retroactively changed the policy to 30 days, sorry." I'm pretty sure you'd be upset, part of your decision making process was the return policy and I changed it on you.
Talk about ethics of returning, and laziness all you want… it's not relevant. The OP was sold a shirt with a condition being X, he went to exercise the condition and was told no they changed it to Y.
The fact the condition was absurd is irrelevant. The corporation presented it, the consumer didn't trick or dupe the corporation, it was the invention of Marks.
The only question is:
Can a store retroactively change their refund policy? Furthermore, is the refund policy a term of the sale?
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Going by the OP's expectation of the policy, he should be entitled to free shirts for life. That is an unreasonable expectation.