Quote:
Originally Posted by jar_e
Do people really expect the ability to be able to return items that they bought a year previously? I'm surprised they're still in business with a return policy like that. I just presumed most stores were 14 or 30 days and with tags.
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I would say this is more of a warranty issue than a return policy issue.
One of the reasons I would buy the Marks dress shirts is they stood up well, and they were one of the best for being really "never iron." However their quality has been slipping, to the point where I was going to make note to start hanging onto my receipts.
Sounds like after being confronted with the issues of quality, they went back on their satisfaction policy instead of addressing the quality.