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Originally Posted by Agamemnon
Thats insane. I find it pretty scary that companies can just 'mistakenly' charge you $100's without approval. Shady.
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Yeah, it's complete BS. I had a pre-approved debit set-up for my student loan and one month they mistakenly took out three full payments. So my bank charged me 10$ for going in the negative and then an additional 35$ for some lame NSF fee. I called student loans and they 'fixed' the error but never credited any of the NSF fees or additional payments back to my account. So I was ****ed. Then the next month they took out two full payments and the same thing happened. So I called my bank and cancelled the pre-approved debit. I decided that I wouldn't pay them until they sorted out their system and refunded my NSF fee's. They were completely unwilling to even look into the problem and proceeded to take a big shot at my credit rating for not paying them.
There was absolutely nothing I could do about it and that was the frustrating part. At least with Dell they paid back your bank fee's.