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Originally Posted by Clarkey
I bet that if you are looking to buy a new 27" monitor in a few years and Dell has the best deal you will go with them.
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That was certainly my attitude before all this hassle. I wouldn't now though, mostly because I don't need this hassle to happen to me again. Besides, similar monitors dropped in price almost directly after the Dell Days of Deals (or whatever), so if I find the right product at the right price at Dell, I'll do whatever I can to find something similar somewhere else. What other options do I have in dealing with a company that has completely screwed up my order? Why would I go back to save $30-$40 bucks?
I remain flabbergasted as to how a company can charge a product 2 DAYS later to a credit card without authorization/approval from the card holder.
Shady business practise as far as I'm concerned, I've never heard of that happening anywhere else.