I know the article states that on the first instance she knew that a back-up bus didn't get the kids, but did she verify the second time that the other bus was going to be delayed/not coming or just assume that another bus wasn't going to come before she started getting the kids? I don't think she should have been fired, but if another bus was on its way within a reasonable time frame then maybe she didn't need to step in.
Still in that scenario, how is she acting on behalf of First Canada when picking up the kids in her own vehicle? Isn't she a private citizen just picking her kids friends at that point?
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