Calgarypuck Forums - The Unofficial Calgary Flames Fan Community - View Single Post - You Know What Really Grinds My Gears....The Sequel!

Red John · 03-03-2014, 11:42 PM

As a business owner, would be a lot more likely to accommodate someone who asked nicely than wrote a vitriolic email like that. Especially if that vitriolic email is clearly coming from someone who doesn't understand the industry and the cost of doing business. Ignorance and anger don't go together well.

It's funny, consumers get mad at car salesmen who try scummy tactics. We all say that in the 21st century, the nature of sales has changed and people are more likely to buy when treated respectfully.

Then these same people turn around and don't show the same respect to the service department (in this case the manager who has to read that email).

Hope you don't get your $11 back.

03-03-2014, 11:42 PM	#1955
Red John First Line Centre Join Date: Oct 2011 Exp:	As a business owner, would be a lot more likely to accommodate someone who asked nicely than wrote a vitriolic email like that. Especially if that vitriolic email is clearly coming from someone who doesn't understand the industry and the cost of doing business. Ignorance and anger don't go together well. It's funny, consumers get mad at car salesmen who try scummy tactics. We all say that in the 21st century, the nature of sales has changed and people are more likely to buy when treated respectfully. Then these same people turn around and don't show the same respect to the service department (in this case the manager who has to read that email). Hope you don't get your $11 back. __________________ Tyger! Tyger! burning bright In the forests of the night, What immortal hand or eye Could frame thy fearful symmetry?