Quote:
Originally Posted by polak
Like I said, I normally ignore my dads rant translation/spec writing requests but this one seemed like a fun one. I never really cared enough about hidden charges to complain on my own but since he asked me and they do anger me to some extent I went with it.
I also understand the charges, but as you said they shoukd be in the original quote. Especially if they're in the $10 - $20 range as that's enough to impact where a person might go.
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How can it be in the original quote if the sevice writer doesn't know what supplies they might use? I deal with a Ford dealership all the time and shop supplies and such are always in the final bill. Depending on the work that has been done supplies charges have been as little as $6 and upwards of $15. In the end I go where I get the best quality of service.