So my dad came to me with his frustrations about the hidden fees from his recent oil change at the Ford dealership that he bought his car from and asked me to write a strongly worded complaint email.
Now him being an angry Polish man in his late 40's that has poor English skills, I get these requests all the time and usually I ignore them but this time around I felt like indulging a little bit as I too hate hidden fees at a shop.
While don't think this is funny, or overly gangster, I felt that my little rant deserved to be reposted here:
l think your hidden costs are bull####. I was told by your service rep. that an oil change with filter was 77 dollars. How do we magically get to 88 bucks (not including taxes of course)?
Im not complaining about the price, Im complaining about the unethical bull#### hidden costs that one would expect from a sleezy used car lot from a 90s movie. Why would shop materials not be included in the price of the oil change? Are you that unfamiliar with your own cars that you cannot predict what materials will be needed in a simple oil change and therefore cannot be upfront with the actual cost?
Sincerly,
Everyone who cant stand being told one price before service and another when its time to pay.
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