10 days ago I ordered five pairs of Allen Edmonds shoes. Today I received an email from them stating that one of the pairs I ordered was out of stock. The shoes were on sale, and then 20% off, so I paid $198. They offered to replace that purchase with any shoe valued up to $365, so I got the newest version, recently released, at 45% off.
I've heard the AE customer service is excellent, and this confirms it for me. My shoes are still 8 weeks away from arriving, and I am pretty excited to receive them.
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