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Street Pharmacist · 02-28-2014, 01:07 PM

I'm wondering if my Internet issues are Shaw related or router related.

The SpeedTest.net app on my phone shows the highest results I've got is Ping: 35msec DL: 15Mbps UL 0.615 Mbps, though I'm paying for the 25Mbps/2.5Mbps plan.

The real trouble with the Internet though happens when I want to play online with the ps3 (on a different floor, so I hard wired it through the power outlet) or YouTube/Netflix for my son. It frequently slows down and cuts out. It's particularly bad during early evenings and weekends. During these times the Ping goes to 2000+ Msec and often the SpeedTest.net app shows sub 1Mbps DL speeds.

I use a wifi analytics app and there's little interference on the channel I use, and even changing channels doesn't help. There are the following devices connected: ipad, 2 cell phones, ps3, chromecast, network printer, laptop. The phones are always connected as is the printer, but rarely anything else

I have not called Shaw yet because I wanted to be sure I've done all I can

I have a Linksys E1000.

02-28-2014, 01:07 PM	#20
Street Pharmacist Franchise Player Join Date: Nov 2006 Location: Salmon with Arms Exp:	I'm wondering if my Internet issues are Shaw related or router related. The SpeedTest.net app on my phone shows the highest results I've got is Ping: 35msec DL: 15Mbps UL 0.615 Mbps, though I'm paying for the 25Mbps/2.5Mbps plan. The real trouble with the Internet though happens when I want to play online with the ps3 (on a different floor, so I hard wired it through the power outlet) or YouTube/Netflix for my son. It frequently slows down and cuts out. It's particularly bad during early evenings and weekends. During these times the Ping goes to 2000+ Msec and often the SpeedTest.net app shows sub 1Mbps DL speeds. I use a wifi analytics app and there's little interference on the channel I use, and even changing channels doesn't help. There are the following devices connected: ipad, 2 cell phones, ps3, chromecast, network printer, laptop. The phones are always connected as is the printer, but rarely anything else I have not called Shaw yet because I wanted to be sure I've done all I can I have a Linksys E1000.