Customers that complain, then when you ask them for the specifics of the complaint (so you can address their concerns) can't identify/list/provide them to you.
"We just don't like it" is not a complaint that is valid, nor it is a complaint I can address and rectify.
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Captain James P. DeCOSTE, CD, 18 Sep 1993
Corporal Jean-Marc H. BECHARD, 6 Aug 1993
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