Ah ya, I wasn't aware there was an add on service. I'm starting to think I don't fully understand the Office 365 product at all.
Yes, I was just refering to off the shelf product like you said.
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That said, I suspect that your Shaw email could also be set up on your PC to be used through exchange rather than POP, but if it has been set up for a while, you would have to change the account settings, likely be setting up a new profile and adding it as an Exchange account rather than a POP/IMAP account.
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I've tried already doing exactly as you suggested, no luck. Even tried uninstalling and doing a new install just to be sure. Outlook 2007 just won't do it. I think it too had auto discover and did attempt to imput the info I was trying to input but I think the error I kept getting was "unable to logon to exchange server"
I did look around Shaws website as well but the only info they have regarding exchange accounts is only provided for mobile devices.
I tried searching for a solution and came across a guy trying to do the same thing and Shaw support said it couldn't be done. Wish I had found this sooner but looks as though the limitation is in Shaw's Zimbra servers:
https://community.shaw.ca/thread/2046
Shaws lack of innovation is starting to annoy me.....