Quote:
Originally Posted by Maritime Q-Scout
Since it’s the weekend, why not blog about each individual experience you have. I’ll do the same if you like. Do it for a month or so, that way we can see what level of service you are receiving.
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Here's one story I have already written on the internet about, so it's a copy and past thing. It's easier for me to post a story I have already written for now.
Here it goes:
Have you EVER had 5 or more mistakes in ONE dining experience? My husband and I have, which we left zero tip. The waitress was rude because she kissed her boyfriend bye and told him bye while she was getting my drink order interrupting me ordering my drink, but even if she didn't do that, sorry, but I can only take SO MUCH before I feel the server ISN'T TRYING AT ALL AND DOESN'T CARE AT ALL ABOUT HER CUSTOMERS. My husband's soft drink was wrong(root beer instead of diet coke) which she even told my husband root beer and he said "No, diet coke" when she brought it to the table(this happened because she was TOO BUSY kissing her boyfriend and chit-chatting), appetizer came with our entrees instead of as an appetizer, pickle with a toothpick on top of the bun(VISIBLE TO THE SERVER’S EYES)(ordered without pickles), cheese fries were supposed to come with ranch according to the MENU(ANOTHER VISIBLE mistake) on her part, because NO RANCH was there, NO mayonnaise was brought for my burger as I ordered. Backtracking here, when she had came back with my husband's soft drink she repeated the wrong margarita I ordered which means she didn't even put the order in yet for the margarita which I had to repeat my order again to her due to her worrying about her precious boyfriend instead of doing her JOB. She should have ALREADY PUT IN THE ORDER FOR THAT MARGARITA, ((((BEFORE))))) coming back to the table with the soft drinks. I also ordered the burger with no tomato, which there was a slice of tomato(the manager told me she didn't print the ticket correctly so that mistake was on her). Normally you can't see a tomato so I normally don't blame the server for things the server can’t control, but I could that time, because the order wasn’t put into the computer correctly) and the mayo packets I asked for when I ordered weren't there(ANOTHER VISIBLE MISTAKE). Sorry but when you have THAT MANY MISTAKES, YOU AREN'T TRYING YOUR BEST, YOU JUST DON’T GIVE A CARE! I don't feel that's even worth 10% tip. You didn't go through the bad experience, so you have no idea how it felt. It was aggravating to have to keep repeating my order constantly for things she wrote down and can you believe she wasn't going to write it down the food orders? I had to ask if she could please write the order down. I can't imagine what our meal would have come out like if she wouldn't have written it down. It would have been more screwed up more than likely. I feel that's a ZERO tip for not trying. 1-3 mistakes that are small is tolerable, but getting to the 5 mistakes area is a VERY BAD I feel. To begin with, she showed us lack of RESPECT by INTERRUPTING me ordering my margarita for her to kiss her boyfriend and chatted for a moment. I even get better service at MCDONALD'S than that. It's sad, but TRUE. At least the McDonald's cashier is NOT trying to kiss her boyfriend bye while taking my order. I feel you be rude to me, no tip for you. Also, you would have thought the waitress would have said she was sorry for interrupting me, which she DIDN'T. She did say she was sorry for one of the mistakes, but that's about it. To mess up so many times on drinks, is just really not trying at all. Having to ask a server to write orders down after they had made mistakes is RIDICULOUS as well. Even if she wouldn't have been rude to us at the beginning with the kissing her boyfriend issue, we would have still left nothing, because there were too many mistakes that were COMPLETELY PREVENTABLE. She really acted as if she could care LESS about her customer's happiness. If you went through this experience, I truly think you would have left nothing too. A server is NOT supposed to be INTERRUPTING you ordering to kiss someone. That is just SOOOO DAMN RUDE and a person like that doesn't have any manners to speak of.
Do you think kissing your significant other is appropriate when taking a drink order? To me, that's just as rude as a customer being on their cell phone or the customer ignoring their server. We didn't call over a manager. I just sent a letter to corporate instead. We wanted to just leave it was so horrible.
This happened in Jan. of 2006.
One of many stories I can tell you about.