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Originally Posted by GGG
So here is why you are wrong.
99.9% of people perfer a free refill to be brought to there table without them asking. .1% of people are bat #### crazy and dont. So if you save 7 seconds each time you get a refill without someone asking who wants it and lose 14 seconds when a person wants a different refill. Then on balance you should bring everyone an unsolicited refill because overall time is saved.
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No, here's why you are wrong:
1. The server is asking the customer what they want.
2. We get a menu for a *REAL* REASON, so *WE* can decide, not our servers, not the managers.
3. We are paying a *TIP* so we can get our time not wasted on things we don't want.
4. No server is a mind reader.
5. Not everyone wants refills without asking, therefore, you can't do that 100% of the time getting things 100% correctly all the time.
6. The person that wants it that way is supposed to *ORDER* that way. As I said in #4, no servers are mind readers.
7. Doesn't matter if it saves time, because the server isn't supposed to place an order for their customers without their consent. Where are you getting that it matters? If you don't want your time wasted, *YOU* request it that way.
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Now my percentages are exagerated there but as long as 66% of people perfer unsolicited refills ( and at least that many do) then it is more efficient to always bring refills.
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It doesn't matter what's more efficient. What matters is what does the ***************INDIVIDUAL CUSTOMERS WANT**********! That's why you don't see servers just bringing you things without greeting you, DUHH. That's why we get a menu. That's why a lot of servers DO still ask if we want refills. It's not more efficient to the customers that don't want it. It doesn't matter if most people want this or that. What matters is the ********INDIVIDUAL CUSTOMER********* what ********THEY WANT*********, NOT what other people want.
The other people aren't tipping that table's tip. That customer's table is tipping for *THEIR PERSONAL SERVICE*, NOT ONE BIG TIP for the entire restaurant.
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And since you expect all time to be optimized you should thank the server for saving the average customer a small amount if time.
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But it's *MY SERVICE*, so NO, I won't "thank" someone for wasting my time and my TIP MONEY. HELL THE F' NO! NO WAY JOSE!!
They should be **************APOLOGIZING*************** FOR MY LOST TIME THEY CREATED. They wasted my time. The apology should also be for trying to control my dining experience with what they want instead of what *I* want. They shouldn't be doing that. It's not them tipping us, it's us tipping them, so they have to do what *WE* want ONLY. That's why customers tip and not the servers tipping us.
I will not EVER thank someone that wasted my time. ARE YOU CRAZY? So you expect me to thank someone for helping SOMEONE ELSE'S SERVICE(not my own I am tipping for) to have them control our tip money, WTH??? YOU ARE NUTS!
Nobody bases their tip on someone else's service. If I have good service, I am sure not going to base my tip on the table next to me that had their appetizer order forgotten about. That is what you are saying I should do, tip based on other people's services.
I am not going to thank someone to be mean. Being nice is to PROVE you *CARE* about not wasting my time to *ASK* me first. It's not my server's choice to ORDER for me, it's MINE! *I* AM THE TIPPING CUSTOMER, NOT THEM!
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99.9% of people perfer a free refill to be brought to there table without them asking. .
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It doesn't matter what 99.9% of people want when you serve. You are serving each *INDIVIDUAL* person at the table. Some people in the party may want refills without asking, some may not. You have *ASK* at the greeting to get it 100% right all the time. This way, you satisfy everyone. If they don't want to be asked that question, then I suggest to those customers bring you a list and give to your server if you don't want to be asked questions, because NOBODY CAN READ MINDS.
It doesn't matter what "most" people do or don't do. WHY would that play into an *INDIVIDUALIZED TIP* you are getting, huh? That makes NO SENSE. If you the entire restaurant had ONE person paying the tip, then only that ONE person's opinion would matter, but you are having many people in a party's opinion on the service, therefore, it matters what *******EACH PERSON IN EACH PARTY WANTS.
It's *****THEM DRINKING IT******, NOT THE SERVER, THEREFORE, WHY SHOULD IT MATTER HOW *******YOU****** WANT TO SERVE, HUH?
IT'S NOT MY SERVER'S TIP PAYING FOR MY SERVICE, SO THEY DON'T GET ONE IOTA OF SAY SO IN IT!
Why do we get a menu and why do we get asked what we want if it's OK for the server to order for us without our consent or permission, huh?
Why are *WE* paying the tip if it's up to JUST US, huh? Why are we getting asked what we want to drink to begin with if it's only up to our server according to you?