Everyone should read that article posted above. It is the best opinion on tipping I have ever seen and explains Springs1 behaviour to a tee.
Quote:
One of our managers emailed me around this time: “It would seem we’re on the right track. We’ll eventually weed out all the punishers…and then we can do our jobs.”
I think this is pretty much happened, within a few months of that review. People who come to restaurants to punish other people came to our place, discovered we didn’t offer that service, and moved on.
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She is a punisher. She eats out not to enjoy eating out but for the feeling of power she gets when giving out the tips. Anyway that is my last clip from the article but its worth reading all six parts and post scripts.