Quote:
Originally Posted by strombad
I don't think Springs realizes that if someone isn't your server, it's not their job to serve you. No matter what raving lunatic with an obsessive entitlement complex says, those people aren't the ones in the wrong.
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Actually it is if they are at my table "SERVING" me. If they are bringing me my food, they are responsible for what they are serving me if it's right or wrong for obvious errors if the order was put in correctly. They also are supposed to offer you refills or anything else. That's called *****TEAMWORK********! You must live under a rock not to know this.
I agree with you if I just asked a server out of the blue without them serving me anything to get something, but NOT if they are in my service. They are IN MY SERVICE THAT I AM ***********PAYING FOR****************.
So yeah, I will ask them for refills and whatever else I want to if they are AT MY TABLE, they are IN MY SERVICE. They are "ONE" of my servers. I can't help it that they don't have tip lines for each person and nobody is going to touch dirty money as germy as that is to give it to a food runner or another server that could care less about them.
That server should be sharing their tip with them and if there is a required tip out, that's required not earned, so there should be some extra for them helping out to have an INCENTIVE to check the food for obvious errors.
So you say if I ask the server that brings me my food that my side dish is wrong that they are supposed to say "I will get your server" and that's it? NO, they should be trying to help correct it. That's why it's called TEAMWORK. It's not the "I AM IN IT JUST FOR ME" attitude or "It's not my table" attitude. That's not how restaurants are supposed to be ran.
As I said before, I agree with you ONLY IF I were to ask some random server that wasn't ever at our table for something. If they are at my table, they are *ONE* of my servers.
I am paying a tip for the *SERVICE*, not just going by the original server.