Quote:
Originally Posted by Springs1
Service is something I am *PAYING* for therefore, it is wasting my time and money as well. I am waiting longer for what I do want if they get me a refill I don't want, therefore it's wasting my time.
|
So a server notices your drink is 3/4 empty. They walk over with a new glass of Coke for you. You politely ask if you can have a refill of Iced Tea instead. The server then leaves and comes back with your iced tea.
Now you Coke isn't finished yet, and the server got you your iced team in the same amount of time it would have taken them if they didn't have your Coke refill ready for you.
Where is your time being wasted? Your net result is exactly the same.
Additionally in my experience most servers write down their orders. That seems to be the same for most here as well. How can out experiences be so different if you are correct in most servers not writing down orders. I can't think of the last time a server didn't write down my order.
Lastly, what is your ratio of good service to bad service? We've all had bad service. But most people don't focus on it, not to the extent that you are. Which leads me to the conclusion that you receiving bad service is common practice.
If you believe bad service is common practice I can see why. If a server takes any initiative they are ordering you around, if they don't they're lazy.
Now I understand I'm not going to change your mind on this, but I don't think that's what debate is truly about. I'm replying in hopes that you see some inherent contradictions in your expectations. If you see them then you'll be able to change them and have a better dining experience. Otherwise I'm hoping other posters read this and think critically about themselves and their service when at a restaurant.
I feel like I'm Bill Nye and you're Ken Ham. We're not going to change each other's minds, but we're both hoping to educate those who will listen.